Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay will welcome guests beginning June 5th.
This carefully managed reopening comes with stringent new health, safety and hygiene procedures in place. Everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies.
In accordance with CDC guidelines, enhanced sanitation procedures have been implemented along with additional measures for distance spacing and screening.
Universal Orlando is asking that all guests and Team Members continue to comply with the following:
Face covering required
Everyone is required to wear a face covering during their visit.
Temperature check required
Temperature checks will be required upon arrival, and guests with a temperature of 100.4 degrees or greater will not be admitted.
Wash hands often
Wash your hands with soap and water often for at least 20 seconds.
Practice social distancing and keep at least 6 feet (2 meters) between your travel party and others.
When present, please stand on the floor markings until the group in front of you moves forward.
Avoid contact with people who are sick
Use hand sanitizer when required
At select locations including prior to boarding ride vehicles, guests will be required to use hand sanitizer.
Follow Team Member direction
Please follow directions from our team members and have patience as we work through these new operational procedures.
Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.
We appreciate your cooperation during this unprecedented time. Visit the CDC website for the latest guidelines.
What other safety measures are in place?
We continue to work closely with local health officials and our own health and safety experts and reference CDC guidelines with respect to the safety of our Team Members and guests during this limited opening of Universal Orlando Resort.
- Limiting capacity and following social distancing guidelines throughout all attractions, restaurants and shops throughout the destination
- Increasing our already-aggressive cleaning and disinfection procedures, and frequently cleaning all high touch surfaces
- All team members will undergo temperature checks and wear face coverings
- All team members will participate in extensive training on our new procedure
Go Contact-Free with the App
To get the latest updates for all things Universal, download the Official Universal Orlando Resort App. Plus, it’s easy to stay connected while you’re here with free WiFi throughout the parks and Universal CityWalk.
Access Contact-Free Features:
- Place Mobile Food & Drink Orders from select restaurants
- Get a Virtual Line return time
- Purchase tickets in the app and scan at the turnstile
- Set up TapTu Pay at Volcano Bay
Free download. Data and other charges may apply, check with your wireless provider’s rate plan for details.
Be sure to follow Passport To The Parks for future information.