Unlock Your Room Door with the My Disney Experience App

Guests staying at select Disney Resort hotels can now quickly and conveniently unlock their room door and common area doors using the My Disney Experience app on many popular mobile devices. 

How to Unlock Your Door

Follow these simple steps to unlock the door at your Disney Resort hotel:

  1. If Bluetooth on your mobile device is turned off, turn it on.
  2. Download and open the My Disney Experience app.
  3. Link your Disney Resort hotel reservation to your Disney account.
  4. View your Disney Resort hotel reservation.
  5. Select “Unlock Door”.
  6. Agree to use your device to unlock your door.
  7. Hold your mobile device against the door lock.

If you wish to no longer use your phone to unlock your door, please visit the Front Deskof your Disney Resort hotel.

Where It Works

You will be able to unlock the door to your room and other common areas that require a MagicBand or Key to the World Card at your Disney Resort hotel. Common areas may include pools, arcades, fitness centers, elevators and Club Level lounges.

Currently, this feature is only available at these Disney Resort hotels:

The unlock door feature may be available at additional Disney Resort hotels in the coming months.



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